CUSTOMER SUPPORT

Our employees are your friends and neighbors, so you know you will always be taken care of.

24/7 Friendly, Local Support

We are here to support you 24/7 – call 309-944-2103 Or send us an email: wecare@geneseo.com


Hours of Operation

BUSINESS HOURS: Monday – Friday 8:00 am – 4:30 pm


Customer Care Center

309.944.2103

wecare@geneseo.com

For product, services and billing information, service is available Monday – Friday, 8:00 am – 4:00 pm

For assistance with Rural Call Completion Issues, please email us at wecare@geneseo.com or call 309.944.2103


Telephone & Internet Technical Support

309.944.2103 Service is available 24 hours/day