Telephone Troubleshooting

When your phone does not work, the problem could be with your phone or in the line. Whether you are a residence or a business customer, you may save some charges for repair trips if you try to troubleshoot the problem before you call our Repair Service. Use the charts below to help guide you through the process. If you are having trouble with your home or business phone lines, call Repair Service at 944.2103 or 1.888.222.7218.

Do you have Inside Wire Maintenance? The Inside Wire Maintenance Plan is an optional service that provides repair protection for the telephone jacks and wires inside your home or business. Call 944.2103 to learn more. Enjoy Peace-of-mind knowing your telephone wiring is protected. Subscribe to Inside Wire Protection and relax knowing you are covered!