309-944-2103 wecare@geneseo.com

Try us for 30 Days Risk FREE

We 100% Guarantee You’ll Love Us!

We’re so confident that you’ll love our internet service that we’ve created a money back guarantee – making it truly 100% risk free to try FiberMeFast. Try us for 30 days and if you’re not completely satisfied, we’ll refund you.

Here’s how it works:

    • To apply this guarantee, contact customer support within 30 days of the date of installation and FiberMeFast will void your service agreement and refund any fees you paid for your first month of FiberMeFast internet service. Refund will be made within 60-days after all conditions for the 30-day risk free trial have been satisfied.
    • Refund is not applicable to any fees outside of what is included with a standard installation.
    • FiberMeFast will not refund the customer’s account until all equipment associated with the cancelled service has been returned.
    • After receiving one refund under this guarantee, any subsequent purchase of FiberMeFast internet service by the same person will not be covered under this guarantee, and no refunds will be made for such subsequent purchases. Refund is limited to one credit per household.
    • Refunds will be issued to the same method of payment used to make the purchase.
    • For customer support, you can email wecare@geneseo.com or call 309.944.2103 or 800.852.3611. Your use of the FiberMeFast internet service and the 30-Day FiberMeFast Guarantee are expressly subject at all times to the FiberMeFast Internet Terms & Policy, available at www.fibermefast.com/fiberme/qc/terms
    • Limited time offer, 30 Day FiberMeFast guarantee may be discontinued without notification. As a condition of participation, all customers participating in the Program must agree to the rules of the Program. At any time and without notice, ‘company’ reserves the right to modify the Program, to suspend participation from any customer whose actions are deemed to be in violation of the Program, to change the Program, or to cancel the Program. This offer is not valid in conjunction with any other specials or promotions offered by ‘company’ Other restrictions may apply.